Terms of Business

Last updated: May 2026

Introduction

These Terms of Business set out the basis on which Northway Accountancy Limited (“we”, “our”, “us”) provides professional services to clients.

By engaging our services, you agree to these terms unless otherwise agreed in writing.

Services

Services provided will be outlined in a separate engagement letter or proposal.

Our services may include:

  • Accounts preparation

  • Tax compliance services

  • Bookkeeping

  • Payroll services

  • VAT services

  • Business advisory services

  • Company secretarial support

Any work outside the agreed scope may be subject to additional fees.

Client Responsibilities

Clients agree to:

  • Provide complete and accurate information

  • Supply records promptly

  • Review documents and submissions carefully

  • Inform us of relevant changes affecting tax or accounting matters

  • Maintain appropriate records as required by law

We are entitled to rely on the accuracy and completeness of information provided.

Anti-Money Laundering

We are required to comply with anti-money laundering legislation and may request identification documents and related information before commencing work.

We reserve the right to suspend or terminate services where required compliance information is not provided.

Professional Standards

We will perform services with reasonable skill and care and in accordance with applicable professional and ethical standards.

Fees and Payment

Fees will be agreed separately.

Invoices are payable within the stated payment terms.

We reserve the right to charge interest on overdue invoices and suspend work where payments remain outstanding.

Confidentiality

We will keep confidential information secure and will not disclose it to third parties unless:

  • Required by law or regulation

  • Authorised by the client

  • Necessary for the provision of services

Electronic Communication

We may communicate electronically by email and other digital methods.

While we take reasonable precautions, electronic communication may not always be secure and clients accept associated risks.

Limitation of Liability

To the fullest extent permitted by law, our liability for any claim arising from our services shall be limited to losses directly resulting from our negligence.

We shall not be liable for:

  • Indirect or consequential losses

  • Loss of profits

  • Loss arising from inaccurate or incomplete information provided by clients

  • Delays caused by third parties or late provision of information

Nothing in these terms excludes liability that cannot legally be excluded.

Intellectual Property

Documents, templates, reports and materials prepared by us remain our intellectual property unless otherwise agreed.

Retention of Records

We may retain records for regulatory, legal and operational purposes.

Original client records may be destroyed after a reasonable retention period unless collection is arranged.

Complaints

If you are dissatisfied with our services, please contact us so we can attempt to resolve the matter promptly.

Termination

Either party may terminate the engagement in writing.

Outstanding fees for work completed up to the termination date remain payable.

Governing Law

These terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.